What I do
Virtual Assistant

Hi, I’m Brooke, your trusted virtual assistant and the founder of VAuthentic.
Are you ready to take back your time and streamline your tasks? My services are here to revolutionize the way you work. Whether you’re a busy entrepreneur, a growing business, or a seasoned professional seeking seamless support. I am dedicated to providing top-tier assistance tailored to your unique needs. Say goodbye to being overwhelmed and hello to productivity. Let’s embark on this journey together!
Connect with me:
Services
Let me help reclaim your time.
Administrative Support
From managing your inbox to scheduling appointments and organizing documents, I’m here to handle all your administrative tasks efficiently and professionally.
Email Management
Tired of drowning in a sea of emails? Let me handle your inbox, filtering out spam, responding to routine inquiries, and flagging priority messages for your attention.
Data Entry and Organization
Need help with data entry or organizing spreadsheets and databases? I am meticulous and detail-oriented, I ensure accuracy and efficiency in all data-related tasks.
Customer Support
Providing exceptional customer service is paramount. I can handle inquiries, resolve issues, and ensure your clients receive prompt and courteous support.
Why Choose Me? Because Your Success is My Mission.
Empowering Your Business, One Personalized Solution at a Time
Standard Operating Procedures (SOPs):
- Ensure consistency and clarity in your operations.
- No added cost for SOPs; essential for seamless efficiency.
- Save time, reduce errors, and empower your team with clear guidelines.
6+ Years of Admin Expertise:
- Diverse experience across various industries.
- Proven track record of problem-solving and driving efficiency.
- Spearheaded transformational administrative processes with lasting impact.
Genuine Care:
- Invested in your success beyond task completion.
- Build long-lasting, trusting relationships.
- Tailored communication to your preferences through an inclusive onboarding process.
- Personalized support aligned with your business vision and needs.
Naturopathic Doctor Support

Looking to streamline your practice and focus on providing exceptional care to your patients?
With over 5 years of experience in supporting Naturopathic practices – my services are designed to support you every step of the way, allowing you to optimize your workflow, enhance patient communication, and grow your practice with ease.
What People are saying about VAuthentic
Providing Excellent Client Care
“I have worked with Brooke and used her VA services for over 5 years to support my health care clinic. She has been helpful supporting my practice, always completing her administrative tasks in a timely manner and with attention to detail. My clients appreciate Brooke’s kind and direct communication style and her assistance in helping them navigate administrative paperwork has been essential to providing excellent client care. I love how I am able to delegate and train Brooke on a task only once as she is a quick learner. Being able to fully trust Brooke to complete administrative tasks provides me with more time and energy to focus on what I love which is improving the health of my clients. I’d highly recommend Brooke and her exceptional VA services.“

Dr. Ellen Simone, ND
Naturopathic Doctor, Homeopathy, Reiki Master

Dr. Kathy Van Zeyl, B.Sc., ND
Naturopathic Doctor
A True Lifesaver
“Brooke has been a true lifesaver when it comes to my practice. After leaving a busy, full-service integrative group clinic I was extremely nervous about filling in the admin gaps when I finally decided to go out on my own. Enter Brooke! She took care of all the behind-the-scenes work with my practice and made this transition seamless. She’s extremely reliable, supportive, knowledgeable and took initiative in any of the tasks I was unsure of how to get done myself. Having her operating behind the scenes gives me constant peace of mind and the ability to keep doing what I love and do best… treating my patients! I’m eternally grateful for her hard work and can’t recommend her enough, everyone should have their own Brooke!“
FAQs
What tasks can a virtual assistant handle?
I’m your go-to superheroes for tackling a wide range of tasks. From organizing your inbox and managing schedules to diving into data entry and conducting thorough research, I’ve got you covered. Need a friendly voice to handle customer inquiries or keep your social media buzzing? I’m here for that too! Think of me as the behind-the-scenes wizards who wears many hats to ensure your business runs smoothly. Because to me, being your reliable sidekick is more than just a job – it’s my passion!
How do I communicate and collaborate with my virtual assistant?
Effective communication and collaboration with your virtual assistant are key. Set clear expectations, choose preferred communication channels, and schedule regular check-ins for feedback. Utilize collaboration tools to streamline workflows and maintain transparency. Cultivate open communication for a productive partnership.
What qualifications and experience should I look for in a virtual assistant?
Choosing the perfect virtual assistant is a bit like finding the right teammate. First, think about what tasks or projects you need help with. Then, look for someone whose qualifications and experience match your needs. It’s also important that your values and theirs align, just like finding a good friend. After all, working together smoothly is key to a fantastic virtual assistant partnership!
How much does hiring a virtual assistant cost?
When it comes to pricing for virtual assistant services, it really depends on what you’re looking for. I’ve got a range of packages to fit different needs and budgets. The cool thing about hiring a virtual assistant is that you only pay for the time and services you need – no full-time salary or taxes to worry about. It might seem pricier at first, but trust me, the long-term savings are worth it!
What are the security and confidentiality measures in place?
Safeguarding your data and ensuring confidentiality are my top priorities. With a background in medical administration, I fully understand the importance of protecting sensitive information. That’s why my desktop is equipped with robust cybersecurity measures and is HIPAA compliant. Moreover, our contract explicitly states that I am committed to upholding confidentiality and will not use or share any client ideas or projects without explicit consent. Rest assured, your privacy and security are of utmost importance, and I’m dedicated to maintaining the highest standards of confidentiality in all our interactions.
Can I hire a virtual assistant from a different time zone?
Absolutely! Hiring a virtual assistant from a different time zone is doable. I serve clients across Canada, so I’m familiar with managing time differences. For example, I currently support a client in a different time zone and we’ve found effective ways to communicate using tools like Slack. I’ll ensure timely assistance with your tasks, even if our schedules don’t match up perfectly.
What is the onboarding process like?
Following our discovery call, and mutual agreement on our partnership, we’ll dive into the onboarding process. During our next meeting, I’ll gain access to your delegated tasks and preferred productivity tools like Asana or Trello. Together, we’ll define task priorities and expectations. In the initial weeks, expect frequent communication as I ensure alignment with your needs. As our partnership evolves, I’ll seamlessly integrate into the background, providing reliable assistance.
What happens if I’m not satisfied with the virtual assistant’s work?
Ensuring your satisfaction is crucial to me. I prioritize open communication channels with my clients to consistently deliver exceptional service. Should there be any concerns with my work, I welcome constructive feedback and I am committed to implementing necessary improvements to meet your expectations.
Consultation
Ready to delegate some tasks?
Schedule your free consultation and find out how I can help you and your business needs.